Reading four. Intercultural Communication in Eventcare.
Verbal and nonverbal communication occur at multiple levels. There is a simple method that facilitates Intercultural Communication, and it's especially important when gestures and internationally spoken languages aren't enough for engagement.
Starting with the list of Faculty and Registrants. First and last names reveal important elements of each person's identity.
A favourite trick we use to be more welcoming and engaging is a singsong "jumbo" (what's up in Swahili) to Mrs Mwangi (a common, random Kenyan surname).
Another one is to ask, "What good news does Miss Bo (short for Blagovesta, a Bulgarian name which means Good News) bring to our Event?"
miem.io's team acknowledges the people waiting in the registration decks with gentle nonverbal communication. As soon as they approach and tell us their name, we give them an extra reason to feel welcomed, along with their name badge.
We have invested in understanding the cultural background and in evolving our long-established tradition of multilingualism.
We incorporate cultural elements into our Eventcare operations to achieve a more welcoming, Minimally Invasive Event Management.